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Operator Assisted Conferencing

Operator Assisted Conferring is available for conferences larger than 125 participants or when you require assistance from a conference operator.
Following traditional operator-attended audio conferencing practices, participants join using a standard telephone and are connected to an audio conferencing bridge, enabling a multi-party call to take place.
Reservations are required to be made in advance of the date and time you wish to conduct a conference.
Three types of reserved conferencing options are available below

PASSCODE CONFERENCES

OPERATOR ASSISTED

OPERATOR MANAGED

Passcode conferences are available if you do not have a reservationless account or are waiting for your reservationless account to be set up.

Click here to request a reservationless account

An operator is not dedicated to the basic attended call and therefore must be called upon for assistance by moderators or participants by signaling (*0) At least one operator is dedicated to the conference call throughout its duration to aid in the production of the conference
Maximum of 50 participants Maximum of 50 Participants Can accommodate 50 or more participants or if one of the *managed service options is required
Used for the following type of conferences    
Crisis management - policy announcements, emergency updates, disaster recovery Internal communications: CEO announcements, policy and protocol updates
Training: employee, sales force and customer/clients
External Communications
Investor Relations: quarterly updates and investor presentations
Public Relations: mergers, acquisitions, corporate announcements
Sales and Marketing: product presentations, product launches, webinars
Options Available Options Available Options Available

  • Participants enter conference via a numeric passcode
  • Passcodes are different for each scheduled conference
  • Entry and Exit tones notify conference participants when someone has entered or exited the conference

  • No Additional Services Available
  • No Operator Assistance

  • Operator Dial Out
  • Recordings
  • Lecture or Interactive Modes
  • Post Conference Participant List
  • Participants Announced upon entry
  • Remote Replay
  • Roll Call
  • Transcription
  • Audio View*
  • Auditorium Calls
  • Communications Line*
  • Custom Greeting*
  • Operator Dial Out
  • High Profile Status (VIPs, CEOs, Press)
  • Lecture Mode
  • Managed Question & Answer sessions*
  • Online Presentation and Audio Streaming**
  • Polling*
  • Post Conference Participant List
  • Rebroadcast*
  • Recordings
  • Remote Replay
  • Restricted Participant List
  • Sub-conferencing*
  • Transcription
Click here for a Glossary of Terms
Passcode Reservations Operator Assisted Reservations Operator Managed Reservations
60 minute minimum notice required 60 minute minimum notice required 24 HOUR minimum notice required
Phone: 1-800-860-8000 option 1 Phone: 1-800-860-8000 option 1 Phone: 1-800-860-8000 option 1
Click here for Online Reservation Form Click here for Online Reservation Form Click here for Online Reservation Form